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What Our Clients Say

We value our clients’ experience at Bass Lake Pet Hospital. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

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Rick Cameron

They say the adopters are the main ones to take care of a pet. I say it also involves the pet hospital too. The knowledge of the doctors and other staff helps gives the insight on how to care for your pet. BLPH staff has been a godsend to us with helping us deal with our babies, 3 of them dealing with kidney/renal failure. With all the people involved, two of our babies continued on 3 or 4 years after diagnosis.

I have gained some good friends who work at Bass Lake Pet Hospital.

Jill Fahey

Brooklyn Center

This card should not be as late as it is, but I have been traveling for most of the month of August–which probably was good, considering how quiet our house is now. I really need to thank you all for your care of both Keesha and I on that day. It is always so difficult to do, but having such wonderful and supportive people like all of you helps so much. We actually waited until Monday, so Keesha could be at Bass Lake.

It also was so lovely that you took the time to send the card and flowers…they helped to brighten the house and our spirits.

You won’t see us for a while, but we will be back sometime. Take care everyone.

Again, thank you so much for everything,

Trudy and Tony

Maple Grove

To everybody there at BLPH,

Thanks for the card and everything you did to help JuJu through till the end. Also, for the comfort and consideration shown to me. I loved her to the best of my ability. The pain lessons, but the sadness and loneliness lingers on.




Thank you for the caring and compassionate care you gave Misty and her humans. It made an almost impossible job just a bit easier. Misty sends her love,

Dane and Verma

Bass Lake Pet Hospital Staff,

We would like to thank all of you for the care you provided to our dogs, Amber and Barney, and to our cats, Milo and Silvester. We loved our pets and treasure the memories we have of each one of them. You were an important resource for us, providing excellent, compassionate medical care to our pets for over two decades. We are grateful for you. Best wishes to you all!


Don and Carney

Dr. Cameron, Dr. Gordon and Staff Team–

Bruce and I can’t thank you enough for all the care, good counsel and sincere empathy given us as you walked us through the last 4 days of little Josie’s life. Your prompt attention in returning phone calls, excellent communication and gentle professionalism somehow all worked to lighten the heavy load we were carrying.

We thank you for your mercy and ask the Lord God return mercy to each one of you along with prosperity of every kind. I serve on staff in Care Ministries at New Hope Church, so I know sincere care and mercy when I see it. You all remain in my prayers.

If you should ever need personal care yourselves, I am at your service–where you are called to serve the animal kingdom, I am called to serve wounded souls. I would be blessed to return your kindness any way I can.

Bruce and Donna

Maple Grove

All the Folks at Bass Lake Hospital,

Thank you so much for the card and all the loving care for Shiloh over the last 13 years. This is a difficult time for us, but you have made it so much easier by just being there and caring in such a special way.

Ingrid and Family

New Hope

Thank you all for being so kind to me and Casey!



Bass Lake Doctors and Staff,

Thank you so much for the donation on behalf of Hughy to the Pet Project. He was such a special boy and we miss him so much. Also, thank you for your wonderful care and kindness during his illness. You made things so bearable at the end, and it helped ease our pain. I’m sorry this is so late, our trip and school has messed me up!

The Flothmeiers & Wuzzy, Fuzzy, Honey and Rigby

Maple Grove


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